Man the sales and reception desk at the entrance to the theatre and be the first point of contact for the public

Use the ticket sales computer to sell tickets to our patrons in person or over the phone

Other tasks such as cashing up money from programme sales will be explained as and when required

The Box Office Volunteer is responsible for the two tills in the foyer and is expected to cash up and lock all moneys in the safe at the end of the session and secure the offices

The Front of House (FOH) reports to the theatre approximately 30 minutes before the show begins and is advised of any special requirements the show may have by the theatre technician or company stage manager

FOH then checks that the auditorium is ready to receive the public including turning on the air conditioning/heating if required

FOH lets the audience in, retaining their ticket stubs and directing them to their seats

Any latecomers can be admitted at a suitable point in the performance and it is the FOH's responsibility to make sure that they are seated

After the show FOH tidies the auditorium of big litter such as drinks cans, etc

The FOH will be trained in the evacuation process in the event of fire

The Sales Desk Volunteer arrives at the theatre at the same time as the Front of House (FOH), that is 30 minutes before the show begins, and spends that time selling sweets, drinks and ice-creams

Just before the performance starts the volunteer takes their seat in the auditorium

At the interval (usually of 20 minutes) the volunteer returns to the sales desk (re-taking their seat in the auditorium at the end of the interval)

Once the show has finished the volunteer assists the FOH in tidying the auditorium

The volunteer will be trained in the evacuation process in the event of fire

Generally the bar custom can be handled by one member of staff

However, on a show night or an evening when there is a bar event two people are required to cope with the rushes of people before, during the interval and after it finishes

The Bar Volunteer is required to serve drinks, prepare interval orders, clean and stack glasses, re-stock and keep the bar clean and tidy

Interested in being a member of the Box Office Staff, Front of House or a Sales Desk Volunteer? -

The Box Office is where you should call. It is open from Monday to Saturday between 10am and 6pm. It is also staffed until around 9.30pm on a show night, although the Box Office Manager will generally be extremely busy and unable to answer queries until the show has gone in. The best time to come and enquire about voluntary work is before 6pm on the above days.

How about The Bar? -

The Bar is open from Monday to Saturday between 6.30pm and 11pm. It is also open between 12 noon and 3pm Saturday and Sunday. The best time for enquiries is between Monday and Thursday.

Or -

The Box Office - call on (01787) 374745, email admin@quaytheatre.org.uk

The Quay Bar - call on (01787) 370666, email bar@quaytheatre.org.uk

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